Register your Shower Guarantee

Why register your shower?

We pride ourselves on our excellent manufacturing standards and engineering innovation. Registering your shower ensures that you are covered and have access to our dedicated UK Customer Care team and specialist engineers. 

Increase Your Free Guarantee up to 5 years (product dependant)

Simply by registering you can easily increase your FREE guarantee to 2 or even 5 years (dependent on product).

  UK Customer Care

Based in Westerham, Kent our friendly team of shower experts are on hand to answer your queries.

  Rapid Response

Your shower is just as important to us as it is to you and our commitment to rapid response means our team will assist quickly and professionally when you need them the most. 

  Dedicated Support Engineers

Our team of experienced and qualified shower installers fulfils the Gainsborough Customer Care promise and ensure that our reputation for both quality and service is maintained at all times. 

Guarantee Terms & Conditions

For full Terms and Conditions please click here.

  • Please note that the Guarantee periods offered depend upon your product. Check below for the guarantee period that you can register for.
  • Proof of Purchase is required to make a claim under the guarantee even if you have registered your product, this should be attached when registering your product or provided when your claim is made.
  • All shower heads, hoses, retro shelf, handset holders and accessories are covered for two years only regardless of shower.
5 Year Guarantee
2 Year Guarantee

Register your Shower Guarantee

To discuss a shower guarantee issue please contact our Customer Care Team

01959 560 010

ROI: 01 864 3363

Monday to Friday 

8:30am - 17:00pm

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