Register Your Guarantee

Thank you for choosing a Gainsborough shower. We are confident that you will enjoy many years of trouble free service, as all our products are manufactured to the highest standards. However, sometimes even the best engineered products can occasionally go wrong. That is why we offer all our customers a guarantee for new products.

Your Gainsborough guarantee

Once you buy one of our showers you benefit from a first class product. Registration provides you with access to:

  • Callout, parts and labour for the duration of your guarantee.
  • Lifetime Care - our commitment to providing you with a comprehensive and unrivalled after sales service.
  • Gainsborough trained and approved engineers, providing nationwide coverage.

Register your guarantee now >


Making a claim

To make a claim you must:

  • Have paid for the product in full and have a valid invoice specifying the source and date of purchase.
  • Be the original purchaser of the product.

Please contact our customer service team on 01959 560760 (Monday - Friday 8.30am - 5pm).


Product guarantee periods

The guarantee periods shown are effective from the date of purchase.

3 Years          2 Years                      1 Year
Digital Ambassador Exposed se Electric range
Digital Pumped Ambassador Concealed cse Electric range
GSX Electric Stanza Electric
GSX Plus Electric Any products used in non-domestic applications
GSX Deluxe Electric

Important information:
Gainsborough Products Ltd should be contacted in the first instance relating to in-guarantee products. Reimbursements for replacement products and associated costs will not be made. This guarantee is additional to and does not affect your statutory rights. The original proof of purchase is required to make a claim under the terms of the guarantee.