After Sales Service

Gainsborough are proud of the quality of our after sales service. Our Customer Service team is experienced and fully trained to talk you through any problems you may have or discuss your showering requirements with the minimum of fuss.

The key to the quality of our After Sales Service is our nationwide network of fully trained Service Engineers. No matter where you live in the country, we can arrange for someone to visit whether your shower is in or out of warranty.

Parts - can be purchased via our online Parts Store and delivered direct to your home – 97% of spare parts are delivered next day. To order by phone contact us on 01959 560760.

Technical Support - Our website contains information on every aspect of our showers. So you should be able to find out anything you want to by using the search function at the top right hand side of this page. Alternatively you can click this link to email us with a query.  But, if you need to speak to someone, our Customer Service Representatives are happy to talk through any technical problems and any showering requirements you may have or for further information or advice on parts Contact us on 01959 560760.

Service - Our nationwide network of trained and experienced service engineers provide a quality service and where necessary replacement parts. You can arrange a service visit whether your shower is in or out of warranty by clicking this link.

Customer Service contact details for the UK

Gainsborough Showers Customer Services, The Flyers Way, Westerham, Kent. TN16 1DE.

Tel: 01959 560760

Send us an email using our online form.

Opening hours 8:30am to 5:00pm Monday to Friday.